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How do I access my UAlberta email account?

You can access your University of Alberta email in the following ways:

  1. Visit
  2. Navigate to and then select Email and Apps from the headings at the top of the page
  3. Your UAlberta email address is also listed under the "Personal Information" tab in Bear Tracks

You will use your Campus Computing ID (CCID) and password to log in.

Your UAlberta email address is "[yourccid]".  For example, if your CCID was jag22, your UAlberta email address would be

If you are unable to access your email account after following the steps outlined above, please contact Student Connect by phone at 780.492.3113, or toll-free at 1.855.492.3113.

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Student Connect

Student Connect provides services from the Office of the Registrar to current and prospective undergraduate and graduate students. Services are provided online, by phone, and in person.
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Email: Contact Form »
Phone: 780.492.3113
Toll-Free: 1.855.492.3113
Fax: 780.492.7172

If you need your CCID password reset, please call or visit us as we will need to verify your identity over the phone or in person.

Mailing Address:
Administration Building
University of Alberta
Edmonton, Alberta, Canada
T6G 2M7

Office Hours (MST):
Monday - Tuesday: 8:15 a.m. - 4:15 p.m.
Wednesday: 10 a.m. - 4:15 p.m.
Thursday - Friday: 8:15 a.m. - 4:15 p.m.

Closed for all Canadian public holidays and other university closures.