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Do you offer express service for transcripts?

If you require priority post, special delivery or courier service for transcripts, please provide a prepaid envelope, contact your courier service to arrange prepayment, include credit card information in the spaces provided on the Transcript Request Form, or bring your method of payment with your Transcript Request Form to Student Connect. Transcript requests take approximately three to five business days to produce before they are mailed out. If your transcripts requests have a specific deadline, submit your request in advance to allow time for processing

Courier requests must include complete address information such as a post office box, a street address,and telephone number. Couriers may not be deliverable to the destination unless these pieces of information are provided.

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Student Connect

Student Connect provides services from the Office of the Registrar to current and prospective undergraduate and graduate students. Services are provided online, by phone, and in person.
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Email: Contact Form »
Phone: 780.492.3113
Toll-Free: 1.855.492.3113
Fax: 780.492.7172

If you need your CCID password reset, please call or visit us as we will need to verify your identity over the phone or in person.

Mailing Address:
Administration Building
University of Alberta
Edmonton, Alberta, Canada
T6G 2M7

Office Hours (MST):
Monday - Tuesday: 8:15 a.m. - 4:15 p.m.
Wednesday: 10 a.m. - 4:15 p.m.
Thursday - Friday: 8:15 a.m. - 4:15 p.m.

Closed for all Canadian public holidays and other university closures.