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How do I get a copy of my transcript?

Requests for University of Alberta Official Transcripts can be made online through Bear Tracks. To order your Official Transcript online, log into Bear Tracks and select “Academics” from the left hand menu. Under “My Academics” select “Transcript”. Under the “Request Official Transcript” tab fill in the required information and submit your request. You can view your Unofficial Transcript online under the “Unofficial Transcript” Tab”.

If you are unable to access to Bear Tracks you can have your Official Transcripts printed for you in-person at Student Connect in the Office of the Registrar.

If you are unable to come in-person, Official Transcripts can be ordered by completing a Transcript Request Form. The transcript request can be submitted using our Contact Form. Select “Transcripts and Certificates” as the subject and attach the signed request form before submitting. Alternatively, you may mail or fax it to the Office of the Registrar. Transcript requests take approximately three to five business days to produce before they are mailed out. If your transcript requests have a specific deadline, submit your request in advance to allow time for processing.

We do not provide official or unofficial Transcripts by email or fax.

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Student Connect

Student Connect provides services from the Office of the Registrar to current and prospective undergraduate and graduate students. Services are provided online, by phone, and in person.
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CONTACT

Phone: 780.492.3113
Toll-Free: 1.855.492.3113
Fax: 780.492.7172

If you need your CCID password reset, please call or visit us as we will need to verify your identity over the phone or in person.

Mailing Address:
Administration Building
University of Alberta
Edmonton, Alberta, Canada
T6G 2M7

Office Hours (MST):
Monday - Tuesday: 8:15 a.m. - 4:15 p.m.
Wednesday: 10 a.m. - 4:15 p.m.
Thursday - Friday: 8:15 a.m. - 4:15 p.m.

Closed for all Canadian public holidays and other university closures.