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What do I do if my CCID is expired?
Your CCID expires after one year of account inactivity, once your relationship with the university ends (e.g. convocating). CCIDs are only reinstated if a new relationship is created with the university (e.g. admission to a new program or employment at the U of A).
If you need to access documents in Bear Tracks after your CCID has expired, you can request a document using one of the forms found in the Office of the Registrar Forms Cabinet.
Please contact IST with any additional questions concerning your CCID.
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