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Who do I contact for help with my SIAMS account?
SIAMS (Secure Identity & Access Management System) is a single sign-in system maintained by the Alberta Ministry of Innovation and Advanced Education.
Your SIAMS account will most frequently be used to access both ApplyAlberta (Alberta post-secondary application system) and Student Aid Alberta (Alberta student loan application system). You will be prompted to create a SIAMS account when you attempt to use either of these systems for the first time. When creating your SIAMS account, please use your full, legal name.
SIAMS is not affiliated directly with the University of Alberta, but facilitates the application system. As such, please contact the SIAMS Help Desk for inquiries about your SIAMS account. Their contact information can be found on the SIAMS FAQ website in point number 5 in the “General SIAMS Questions” section.
If you wish to make changes to your Undergraduate application once the application fee payment has been made, you must contact Student Connect. Graduate students should contact the Faculty of Graduate Studies and Research.
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