Ask Student Connect

Find quick answers to FAQs about admissions and more!

Simply enter your question below and click "Ask."


Session Summary
Email to a Friend
Print Friendly
Closest match to your question:

What is the ONEcard and how can I use it?

The ONEcard is the official student ID card at the University of Alberta. You can also use your ONEcard to access a number of services across campus. You can pick up your ONEcard at the InfoLink ONEcard Service Centre in HUB Mall.

Please visit the ONEcard website for more information.

How helpful was this answer?

Related Questions

  1. How can I get technical support on campus?
  2. What are the admission averages?
  3. How do I apply?
  4. Do you offer any benefits or funds to veterans?
  5. Is there any benefit in applying early?
  6. What is the Bear Tracks Schedule Builder and how do I use it?
  7. What is eClass and how do I use it?
  8. What is Bear Tracks and how do I use it?
  9. Can I defer my admission?
  10. Please contact Student Connect directly about this issue.

Still haven't found the answer you're looking for?

Contact Student Connect using our online form.

Contact Form
Top 10 FAQs

  1. How do I access my UAlberta email account?
  2. What is my Alberta Student Number (ASN)?
  3. What is my student ID number?
  4. I sent in my documents last week, why does my status still say "initiated"?
  5. Please contact Student Connect directly about this issue.
  6. Who do I contact for help with my SIAMS account?
  7. How can I change my program choice on my application?
  8. What after-degree programs does the U of A offer?
  9. How do I declare or change my major or minor?
  10. How do I contact Financial Services?

Student Connect

Student Connect provides services from the Office of the Registrar to current and prospective undergraduate and graduate students. Services are provided online, by phone, and in person.
Learn more »

CONTACT

Email: Contact Form »
Phone: 780.492.3113
Toll-Free: 1.855.492.3113
Fax: 780.492.7172

If you need your CCID password reset, please call or visit us as we will need to verify your identity over the phone or in person.

Mailing Address:
Administration Building
University of Alberta
Edmonton, Alberta, Canada
T6G 2M7

Office Hours (MST):
Monday - Tuesday: 8:15 a.m. - 4:15 p.m.
Wednesday: 10 a.m. - 4:15 p.m.
Thursday - Friday: 8:15 a.m. - 4:15 p.m.

Closed for all Canadian public holidays and other university closures.