Ask Student Connect

Find quick answers to FAQs about admissions and more!

Simply enter your question below and click "Ask."

Closest match to your question:

What do I do if I can't find the class I am looking for in Bear Tracks?

If you are unable to see a class that you are looking for in Bear Tracks, please make sure to uncheck the “Show Open Classes Only” box and search again. This will ensure that you see all scheduled classes.

If a class is full, you can add the class to your “Watch List.”  If a space becomes available, an email notification will be sent to your UAlberta email address to let you know that a space is available. You can also choose to have the email notification sent to your personal email and/or mobile phone.

Please search alternate terms if you are unable to find the class that you are looking for. If the class does not appear, contact the teaching department to see if the class will be offered. Not all courses are offered every term or year.

For more information, please refer to Bear Tracks Resources.

How helpful was this answer?

Still haven't found the answer you're looking for?

Contact Student Connect using our online form.

Student Connect

Student Connect provides services from the Office of the Registrar to current and prospective undergraduate and graduate students. Services are provided online, by phone, and in person.
Learn more »


Email: Contact Form »
Phone: 780.492.3113
Toll-Free: 1.855.492.3113
Fax: 780.492.7172

If you need your CCID password reset, please call or visit us as we will need to verify your identity over the phone or in person.

Mailing Address:
Administration Building
University of Alberta
Edmonton, Alberta, Canada
T6G 2M7

Office Hours (MST):
Monday - Tuesday: 8:15 a.m. - 4:15 p.m.
Wednesday: 10 a.m. - 4:15 p.m.
Thursday - Friday: 8:15 a.m. - 4:15 p.m.

Closed for all Canadian public holidays and other university closures.