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Can I opt out of the U-Pass?
If you would like to confirm that you have been assessed the U-Pass fee, please check your Account Details or Fee Assessment in Bear Tracks for the appropriate terms. You can find these under the ‘Financials’ menu on the left. Please refer to the U-Pass Terms and Conditions for more information.
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Student Connect provides services from the Office of the Registrar to current and prospective undergraduate and graduate students. Services are provided online, by phone, and in person.
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Student Connect phone lines and in-person services will open at 1 p.m. on Wednesday, May 2.
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If you need your CCID password reset, please call or visit us as we will need to verify your identity over the phone or in person.
University of Alberta
Edmonton, Alberta, Canada
Office Hours (MST):
Monday - Tuesday: 8:15 a.m. - 4:15 p.m.
Wednesday: 10 a.m. - 4:15 p.m.
Thursday - Friday: 8:15 a.m. - 4:15 p.m.
Closed for all Canadian public holidays and other university closures.