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When will I receive my validation email for my online application for admission?

You must validate your email address before you can submit an Undergraduate Application for Admission, Readmission or Internal Transfer. It may take anywhere from a few minutes to a few hours for you to receive your validation email. The email will be sent from "" with the subject "Next steps for completing your application." In addition to checking your inbox for this email, please check your junk and/or spam folders. If you have not received the email within 24 hours, please contact Student Connect and provide your full name, your application ID, and the email address you used on your application.

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Student Connect

Student Connect provides services from the Office of the Registrar to current and prospective undergraduate and graduate students. Services are provided online, by phone, and in person.
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Email: Contact Form »
Phone: 780.492.3113
Toll-Free: 1.855.492.3113
Fax: 780.492.7172

If you need your CCID password reset, please call or visit us as we will need to verify your identity over the phone or in person.

Mailing Address:
Administration Building
University of Alberta
Edmonton, Alberta, Canada
T6G 2M7

Office Hours (MST):
Monday - Tuesday: 8:15 a.m. - 4:15 p.m.
Wednesday: 10 a.m. - 4:15 p.m.
Thursday - Friday: 8:15 a.m. - 4:15 p.m.

Closed for all Canadian public holidays and other university closures.