Ask Student Connect
Find quick answers to FAQs about admissions and more!
Simply enter your question below and click "Ask."
Closest match to your question:
How can I apply for an Emergency Student Loan?
An Emergency Student Loan is a short-term loan available to students experiencing delays in funding or unexpected expenses. University of Alberta students who are having difficulty meeting essential living expenses may be eligible to receive an Emergency Student Loan to assist in completing their academic program. For more information please see Emergency Student Loans or contact Student Connect.
Still haven't found the answer you're looking for?
Contact Student Connect using our online form.
Student Connect provides services from the Office of the Registrar to current and prospective undergraduate and graduate students. Services are provided online, by phone, and in person.
Learn more »
Student Connect phone lines and in-person services will open at 1 p.m. on Wednesday, February 21.
Email: Contact Form »
If you need your CCID password reset, please call or visit us as we will need to verify your identity over the phone or in person.
University of Alberta
Edmonton, Alberta, Canada
Office Hours (MST):
Monday - Tuesday: 8:15 a.m. - 4:15 p.m.
Wednesday: 10 a.m. - 4:15 p.m.
Thursday - Friday: 8:15 a.m. - 4:15 p.m.
Closed for all Canadian public holidays and other university closures.