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How do I get my original international documents back?
An irreplaceable document is a document that can only be issued once in a lifetime per person by a ministry of education (or other educational authority) or a document where another official copy cannot be obtained.
Any irreplaceable documents that you submit will be returned to you by registered mail, regular mail or in person at your request. Other documents become a permanent part of your University of Alberta record.
Documents are required as part of your University of Alberta record until an evaluation has been completed and an admission decision has been made.
If you would like to request that your irreplaceable document be returned via courier, you must contact Student Connect to request the Document Courier Request form. You can also request to receive your documents in-person at Student Connect. Please remember to bring your ONEcard or valid government-issued photo ID.
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Contact Student Connect using our online form.