Ask Student Connect

Find quick answers to FAQs about admissions and more!

Simply enter your question below and click "Ask."

Closest match to your question:

How do I correct my personal information on my application for admission?

Once you have started an application for admission, the only piece of personal information that you can change on your application is your email address; you will not able to change your name, birth date, or gender. 

To change your email address, log back in to continue your saved application. Once logged in, enter your new email address and select “commit” to send a validation email to your new email address. You must validate your new email address before you can submit your application.

If you wish to change your other personal information on your application, and you have NOT yet submitted it, you have the following options: 

  • If you began the application through the ApplyAlberta system, you will need to contact the ApplyAlberta HelpDesk to change your information. 
  • If you did NOT go through ApplyAlberta, you may simply start a new application. 

If you have already submitted your application (i.e. paid the application fee), you may be able to update your personal information via your university record. See Personal Information Changes for more information.

How helpful was this answer?

Still haven't found the answer you're looking for?

Contact Student Connect using our online form.

Student Connect

Student Connect provides services from the Office of the Registrar to current and prospective undergraduate and graduate students. Services are provided online, by phone, and in person.
Learn more »


Email: Contact Form »
Phone: 780.492.3113
Toll-Free: 1.855.492.3113
Fax: 780.492.7172

If you need your CCID password reset, please call or visit us as we will need to verify your identity over the phone or in person.

Mailing Address:
Administration Building
University of Alberta
Edmonton, Alberta, Canada
T6G 2M7

Office Hours (MST):
Monday - Tuesday: 8:15 a.m. - 4:15 p.m.
Wednesday: 10 a.m. - 4:15 p.m.
Thursday - Friday: 8:15 a.m. - 4:15 p.m.

Closed for all Canadian public holidays and other university closures.