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How do I contact Financial Services?
For information on payments or refunds, you can contact Financial Services at 780-492-2400 or email email@example.com. For all other financial inquiries relating to your University of Alberta account, please call their main line at 780-492-3000. Financial Services is located on the third floor of the Administration Building. Please visit Tuition - Frequently Asked Questions for more information.
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Student Connect provides services from the Office of the Registrar to current and prospective undergraduate and graduate students. Services are provided online, by phone, and in person.
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NOTE: On Wednesday, July 25, Student Connect phone lines and in-person services will only be available from 1 p.m. to 4 p.m.
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If you need your CCID password reset, please call or visit us as we will need to verify your identity over the phone or in person.
University of Alberta
Edmonton, Alberta, Canada
Office Hours (MST):
Monday - Tuesday: 8:15 a.m. - 4:15 p.m.
Wednesday: 10 a.m. - 4:15 p.m.
Thursday - Friday: 8:15 a.m. - 4:15 p.m.
Closed for all Canadian public holidays and other university closures.